Tech Mahindra Recruitment 2023

The Customer Care Agent is responsible for providing excellent customer service to Tech Mahindra's customers. This includes answering calls, resolving customer issues, and providing information about products and services. The ideal candidate will have strong communication and problem-solving skills, as well as the ability to work under pressure.

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Responsibilities:

• Answer customer calls and emails in a professional and timely manner
• Gather customer information and resolve issues to the customer's satisfaction
• Provide information about Tech Mahindra's products and services
• Escalate customer issues to the appropriate level of support as needed
• Maintain accurate records of customer interactions
• Stay up-to-date on product and service changes

Tech Mahindra Careers

Skills and Qualifications:

• High school diploma or equivalent
• 1-2 years of customer service experience
• Strong communication and problem-solving skills
• Ability to work independently and as part of a team
• Excellent written and verbal communication skills
• Ability to work under pressure
• Proficiency in Microsoft Office Suite