Tech Mahindra Recruitment 2023

The Customer Officer is responsible for providing excellent customer service to Tech Mahindra's customers. This includes resolving customer issues, answering customer questions, and providing customer support. The Customer Officer must be able to work independently and as part of a team, and must have excellent communication and problem-solving skills.

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Responsibilities:

• Resolve customer issues in a timely and efficient manner
• Answer customer questions in a clear and concise manner
• Provide customer support via phone, email, and chat
• Work independently and as part of a team
• Maintain accurate records of customer interactions
• Stay up-to-date on Tech Mahindra products and services

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Skills:

• Excellent communication skills, both written and verbal
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Ability to work under pressure
• Excellent customer service skills

Qualifications:

• Bachelor's degree in a related field
• 1-2 years of customer service experience
• Strong proficiency in Microsoft Office Suite
• Excellent written and verbal communication skills