Nykaa Recruitment 2023

The Receptionist is responsible for providing a warm and welcoming experience to all Nykaa customers and guests. This includes greeting and directing customers, answering phones, handling inquiries, and providing administrative support to the Customer Service team.

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Responsibilities:

• Greet and welcome customers and guests in a friendly and professional manner
• Answer phones and respond to customer inquiries in a timely and helpful manner
• Provide information about Nykaa products and services
• Schedule appointments and manage customer bookings
• Handle customer complaints and resolve issues in a timely and efficient manner
• Provide administrative support to the Customer Service team, including filing, data entry, and report generation
• Maintain a clean and organized reception area

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Skills:

• Excellent communication skills, both verbal and written
• Strong customer service skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Attention to detail
• Ability to handle multiple tasks simultaneously
• Ability to work under pressure

Qualifications:

• High school diploma or equivalent
• 1-2 years of experience in a customer service or front office setting
• Proficiency in English
• Bilingual (Hindi/English) preferred