Nokia Recruitment 2023

The Customer Service Trainee (Fresher) is responsible for learning about customer service and gaining experience in a leading telecommunications company. This includes tasks such as shadowing experienced customer service representatives, answering customer inquiries, and resolving customer issues. This is an entry-level position that offers the opportunity to learn about customer service and gain experience in a fast-paced and dynamic environment.

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Responsibilities:

• Work with customers to understand their cloud computing needs
• Design cloud architectures that meet customer requirements
• Develop and deploy cloud solutions
• Manage cloud infrastructure and operations
• Stay up-to-date on cloud computing trends and technologies
• Conduct training and mentoring for other cloud architects

Nokia Careers

Skills:

• Shadow experienced customer service representatives
• Answer customer inquiries via phone, email, and chat
• Resolve customer issues
• Escalate customer issues as needed
• Learn about Nokia's products and services
• Stay up-to-date on the latest customer service trends and best practices

Qualifications:

• Bachelor's degree in business administration, communication, or a related field
• Strong academic performance
• Demonstrated interest in customer service
• Ability to learn quickly and adapt to new technologies