Jio Recruitment 2023

Jio is seeking a highly motivated and customer-oriented Customer Service Executive to join our team. The ideal candidate will have a strong understanding of customer service principles and practices, as well as experience in providing excellent customer service. In this role, you will be responsible for handling customer inquiries and complaints, providing product information and support, and resolving customer issues. You will also be responsible for collecting and analyzing customer feedback to help Jio improve its products and services.

Jio Careers

Responsibilities

• Handle customer inquiries and complaints
• Provide product information and support
• Resolve customer issues
• Collect and analyze customer feedback
• Maintain a positive and supportive customer experience

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Skills

• Strong understanding of customer service principles and practices
• Experience in providing excellent customer service
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite and other relevant software