Jio Recruitment 2023

The Help Desk Worker is responsible for providing technical support to Jio customers via phone, email, and chat. This includes troubleshooting customer issues, resolving problems, and providing training on Jio products and services. The ideal candidate will have strong customer service skills, technical aptitude, and the ability to work independently and as part of a team.

Jio Careers

Responsibilities:

• Provide technical support to Jio customers via phone, email, and chat
• Troubleshoot customer issues and resolve problems
• Provide training on Jio products and services
• Document customer interactions
• Escalate unresolved issues to the next level of support
• Maintain a positive and professional demeanor

Jio Jobs Near Me

Skills:

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to remain calm under pressure.
• Proficiency in Microsoft Office Suite.
• Knowledge of Jio products and services.

Qualifications:

• High school diploma or equivalent
• 1-2 years of customer service experience
• Strong technical aptitude
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Ability to work under pressure