Jio Recruitment 2023

The Customer Service Specialist is responsible for providing excellent customer service to Jio customers. This includes answering customer questions, resolving customer issues, and providing customer support. The ideal candidate will have a strong customer service focus, excellent communication skills, and the ability to work independently and as part of a team.

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Responsibilities:

• Answer customer questions about Jio products and services
• Resolve customer issues in a timely and efficient manner
• Provide customer support through phone, email, and chat
• Escalate customer issues to the appropriate level as needed
• Maintain a positive and professional demeanor at all times

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Skills:

• Excellent customer service skills
• Strong communication skills, both written and verbal
• Ability to work independently and as part of a team
• Ability to use a variety of software applications
• Proficiency in English

Qualifications:

• Bachelor's degree in a related field
• 1-2 years of customer service experience
• Excellent communication skills
• Ability to work independently and as part of a team
• Proficiency in English