Jio Recruitment 2023

The Customer Service Representative (CSR) is responsible for providing excellent customer service to Jio's customers. This includes answering customer inquiries, resolving customer issues, and providing product information. The CSR also plays a key role in gathering customer feedback and suggestions.

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Responsibilities:

• Answer customer inquiries via phone, email, and social media.
• Resolve customer issues in a timely and efficient manner.
• Provide product information to customers.
• Gather customer feedback and suggestions.
• Maintain accurate and up-to-date customer records.

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Skills:

• Strong customer service skills.
• Excellent communication and interpersonal skills.
• Ability to multitask and work under pressure.
• Ability to learn and adapt to new technologies and procedures.
• Ability to work independently and as part of a team.