IndiGo Airlines

As a Receptionist at IndiGo, you will be the first point of contact for passengers, visitors, and employees at our airport offices. You will play a crucial role in ensuring a smooth and seamless experience for everyone who walks through our doors.

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Responsibilities:

Greet and welcome passengers, visitors, and employees with warmth and professionalism.
Answer inquiries about flight information, airport procedures, and other relevant topics.
Assist with check-in and boarding processes, ensuring a smooth and efficient flow.
Manage front desk operations, including handling phone calls, emails, and administrative tasks.
Maintain accurate records and documentation.
Provide support to other ground staff members as needed.

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Skills:

Excellent communication and interpersonal skills, with the ability to build rapport with diverse individuals.
Strong problem-solving and decision-making skills.
Ability to work independently and as part of a team in a fast-paced environment.
Proficient in MS Office Suite and other relevant software.
Adaptability and willingness to learn new procedures and systems.
Positive attitude and commitment to providing exceptional customer service.

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