Implementation Specialist

As an Implementation Specialist at BharatPe, you will play a crucial role in onboarding new merchants onto our platform. You will be responsible for the smooth and efficient rollout of our solutions, ensuring a seamless experience for our partners.

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Responsibilities:

Conduct merchant onboarding, including KYC verification, account setup, and device configuration.
Provide comprehensive training and support to merchants on using our products and services.
Troubleshoot technical issues and resolve merchant queries in a timely and professional manner.
Gather feedback from merchants and identify areas for improvement in the onboarding process.
Maintain accurate records and documentation related to merchant onboarding activities.

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Skills:

Excellent communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.
Strong problem-solving and analytical skills with a proactive approach to resolving issues.
Ability to work independently and as part of a team, adhering to deadlines and maintaining a high level of accuracy.
Proficiency in using computers and related software applications.

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