Flipkart Recruitment 2023

The Customer Support Engineer is responsible for providing technical support to Flipkart customers. This includes resolving customer issues, providing product and service information, and helping customers with their orders. The ideal candidate will have a strong technical background and be able to effectively communicate with customers.

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Responsibilities:

• Provide technical support to Flipkart customers via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide product and service information to customers
• Help customers with their orders
• Work with other teams to improve the customer experience

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Skills:

• Strong technical skills, including knowledge of computer hardware and software
• Excellent communication skills, both written and verbal
• Ability to work independently and as part of a team
• Ability to handle customer complaints in a professional manner
• Ability to work under pressure and meet deadlines

Qualifications:

• Bachelor's degree in computer science or a related field
• 1-2 years of experience in customer support
• Experience with a variety of customer support software