Flipkart Recruitment 2023

The Client Service Specialist is responsible for providing excellent customer service to Flipkart customers. This includes resolving customer inquiries and complaints, processing returns and refunds, and providing product information and support. The ideal candidate will have a strong understanding of customer service principles and practices, as well as excellent communication and problem-solving skills.

Flipkart Careers

Responsibilities:

• Answer customer inquiries and complaints via phone, email, and chat
• Process returns and refunds
• Provide product information and support
• Escalate complex issues to the appropriate team
• Work with other departments to resolve customer issues
• Maintain a positive and professional attitude

Flipkart Jobs Near Me

Skills and Qualifications:

• Bachelor's degree in business, customer service, or a related field
• 1-2 years of experience in customer service
• Strong communication and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite