Customer Support Engineer Job

BharatPe is revolutionizing the financial landscape in India by providing innovative and accessible financial solutions to millions of merchants and consumers. We are a passionate and driven team committed to making a positive impact on the lives of our customers.

Bharatpe Careers

Responsibilities:

• Respond promptly and efficiently to customer inquiries via various channels (phone, email, chat).
• Diagnose and resolve technical issues related to our products and services.
• Escalate complex issues to the appropriate team and ensure timely resolution.
• Document customer interactions and maintain accurate records.
• Stay up-to-date on our products and services and industry trends.

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Bharatpe Jobs Near Me

Skills:

• Excellent communication and interpersonal skills, both written and verbal.
• Strong problem-solving and analytical abilities.
• Ability to work independently and as part of a team.
• Customer-centric approach with a focus on exceeding expectations.
• Proficiency in MS Office suite and other relevant software.

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