Customer Care Associate Job

BharatPe is a leading FinTech platform empowering millions of merchants across India with a suite of financial solutions. We're on a mission to democratize access to finance and unlock the true potential of small businesses. As a Customer Care Associate at BharatPe, you'll play a crucial role in supporting our merchants and ensuring their success.

Bharatpe Careers

Responsibilities:

• Be the Voice of BharatPe: Answer merchant inquiries via phone, email, and chat, providing accurate and timely information about BharatPe products and services.
• Become a Problem Solver: Actively listen to merchant concerns, troubleshoot technical issues, and work collaboratively with internal teams to resolve problems efficiently.
• Build Relationships: Foster positive relationships with merchants, exceeding their expectations and building lasting trust.

Bharatpe Jobs Near Me

Skills:

• Excellent communication and interpersonal skills, with a knack for building rapport.
• Strong analytical and problem-solving abilities, with the ability to think critically and find solutions.
• Proficiency in written and verbal English, with the ability to communicate clearly and concisely.
• Adaptability and a willingness to learn new things quickly, as we constantly evolve our technologies and processes.

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