Position title
Amazon Jobs Part Time/ Help Desk – Amazon Work From Home
Job Location
India
Remote work from: IND




Base Salary
USD15-USD29 Per hour
Qualifications

12th Passed & Graduate

Employment Type
Full-time, Work From Home




Description

Amazon Jobs Part Time

As a Help Desk Specialist at Amazon, you'll be the first line of defense for our valued customers, providing prompt and effective assistance with their inquiries and concerns. You'll play a crucial role in ensuring their satisfaction and building trust in the Amazon brand. This is a fast-paced, dynamic environment where you'll learn new things every day and contribute directly to Amazon's success.

Amazon Careers

Responsibilities:

  • Respond to customer inquiries promptly and professionally via phone, email, and chat.
  • Troubleshoot customer issues related to Amazon products, services, and accounts.
  • Research and provide accurate information and solutions to customer problems.
  • Escalate complex issues to the appropriate team for further resolution.
  • Maintain detailed records of customer interactions and resolutions.
  • Proactively identify opportunities to improve the customer experience.
  • Contribute to the continuous improvement of Help Desk processes and procedures.

   

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Amazon Jobs Near Me

Skills & Qualifications:

  • Excellent communication and interpersonal skills, both written and verbal.
  • Ability to listen actively and understand customer needs and concerns.
  • Strong problem-solving and analytical skills.
  • Proficient in using computers and navigating various software applications.
  • Ability to work independently and as part of a team.
  • Detail-oriented and organized with excellent time management skills.
  • A commitment to providing exceptional customer service.
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.

 

 

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Important Links

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Date posted
February 13, 2024
Valid through
August 31, 2024
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Position: Amazon Jobs Part Time/ Help Desk – Amazon Work From Home

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