Amazon Jobs Part Time

As a Customer Success Manager (CSM) in our Vendor Services team, you'll play a crucial role in supporting the growth and success of our vendor partners. You'll become a trusted advisor, working closely with vendors to understand their business goals, identify growth opportunities, and implement strategies to unlock their full potential on Amazon.com.

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Responsibilities:

• Proactive Relationship Building: Establish and maintain strong, collaborative relationships with assigned vendors, understanding their business needs and challenges.
• Data-Driven Growth Strategies: Leverage data and analytics to identify areas for improvement and develop customized action plans to optimize product performance, pricing, and advertising on Amazon.
• Problem-Solving and Escalation: Proactively address vendor concerns and escalate critical issues to internal teams to ensure timely resolution.

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Skills & Qualifications:

• Excellent communication and interpersonal skills: You'll thrive in building rapport and trust with diverse stakeholders.
• Analytical aptitude: A keen eye for data and the ability to translate insights into actionable recommendations is essential.
• Problem-solving and critical thinking: You'll be able to identify obstacles, analyze alternatives, and propose effective solutions.
• Strong organization and time management: Successfully juggling multiple priorities and managing your workload efficiently is key.
• Bachelor's degree in a relevant field (business, marketing, communications) preferred.
• Prior customer service or account management experience a plus.

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