ICICI Bank Recruitment 2023-24

ICICI Bank, a pioneer in Indian finance, is seeking motivated and detail-oriented individuals to join our dynamic team as Data Collection Executives. In this crucial role, you'll be the bridge between our customers and valuable data, ensuring its accuracy, completeness, and timeliness, empowering informed decision-making and driving strategic growth.

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Responsibilities:

• Collect customer data through various channels (phone, email, in-person forms) following established protocols and guidelines.
• Verify and validate the accuracy and completeness of collected data, ensuring adherence to quality standards.
• Address customer queries and concerns related to data collection process with courtesy and professionalism.
• Maintain detailed records of data collection activities and communicate progress effectively.
• Identify and report any discrepancies or potential errors in collected data promptly.
• Stay updated on data collection best practices and adapt techniques as needed.
• Collaborate with internal teams to ensure seamless data integration and flow.

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Skills:

• Bachelor's degree in any discipline (freshers with excellent communication skills are welcome!).
• Strong communication and interpersonal skills, with the ability to interact effectively with diverse customer segments.
• Excellent attention to detail and accuracy, with a commitment to high-quality data collection.
• Proficiency in basic computer skills and data entry tools (Microsoft Office Suite).
• Strong organizational skills and the ability to manage multiple tasks efficiently in a fast-paced environment.
• A positive attitude, willingness to learn, and a dedication to customer service are essential.