Jio Recruitment 2023

The Customer Service Trainee is responsible for providing excellent customer service to Jio customers. This includes answering customer questions, resolving customer issues, and providing support for Jio products and services. The Customer Service Trainee will work under the supervision of a senior customer service representative and will receive comprehensive training on Jio's products, services, and customer service policies and procedures.

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Responsibilities

• Answer customer questions and resolve customer issues in a timely and efficient manner
• Provide support for Jio products and services, including mobile plans, voice and data services, and digital services
• Follow Jio's customer service policies and procedures to ensure that all customers receive a consistent and positive experience

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Skills

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong customer focus and a commitment to providing excellent customer service
• Ability to learn quickly and adapt to new information