Pidilite Recruitment 2023

The Customer Service Representative (Fresher) is responsible for providing excellent customer service to Pidilite's customers. This includes tasks such as answering customer inquiries, resolving customer issues, and providing customer support. This is an entry-level position that offers the opportunity to learn about customer service and gain experience in a leading adhesives and sealants company.

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Responsibilities:

• Answer customer inquiries via phone, email, and chat
• Resolve customer issues
• Provide customer support
• Escalate customer issues as needed
• Maintain customer satisfaction
• Identify and recommend opportunities to improve customer experience
• Stay up-to-date on the latest customer service trends and best practices

Pidilite Careers

Skills:

• Excellent communication skills, both verbal and written
• Strong sales and closing skills
• Ability to build relationships with customers
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite

Qualifications:

• Bachelor's degree in business administration, communication, or a related field
• Strong academic performance
• Demonstrated interest in customer service
• Ability to learn quickly and adapt to new technologies