Snapdeal Recruitment 2023

We are looking for a Customer Support Engineer to join our team in Chennai. The ideal candidate will have a strong understanding of computer systems and networks, as well as excellent communication and problem-solving skills. You will be responsible for providing technical support to Snapdeal customers through a variety of channels, including email, chat, and phone calls. You will also be responsible for troubleshooting technical issues, resolving customer complaints, and providing feedback to the product development team.

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Responsibilities:

• Provide technical support to Snapdeal customers through a variety of channels, including email, chat, and phone calls.
• Troubleshoot technical issues and resolve customer complaints.
• Provide feedback to the product development team on customer feedback and suggestions.
• Stay up-to-date on the latest technology trends and developments.
• Work as part of a team to provide excellent customer service.

Snapdeal Careers

Skills:

• Strong understanding of administrative procedures and systems
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Proficient in Microsoft Office Suite

Qualifications:

• Bachelor's degree in computer science or a related field.
• 1+ years of experience in customer support or a related field.
• Strong understanding of computer systems and networks.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Ability to work under pressure and meet deadlines.