Amazon Recruitment 2023

Amazon is looking for Client Service Specialists to join their team. The ideal candidate will have a strong understanding of customer service principles and practices, as well as excellent communication and interpersonal skills. They will also have experience in using customer relationship management (CRM) software.

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Responsibilities:

• Answer customer inquiries and resolve issues
• Provide technical support to customers
• Process orders and payments
• Manage customer accounts
• Stay up-to-date on Amazon products and services
• Work with other departments to ensure customer satisfaction

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Skills:

• Strong understanding of customer service principles and practices
• Excellent communication and interpersonal skills
• Experience in using customer relationship management (CRM) software
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to work independently and as part of a team
• Ability to meet deadlines