Colgate Recruitment 2023

The Sales Analyst is responsible for collecting, analyzing, and interpreting sales data to help the sales team make informed decisions. This includes developing and maintaining sales reports, identifying sales trends, and forecasting future sales. The ideal candidate will have strong analytical and problem-solving skills, as well as the ability to communicate effectively with both technical and non-technical audiences.

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Responsibilities:

• Respond to customer inquiries via Twitter, email, and phone
• Resolve customer issues in a timely and efficient manner
• Provide product and service information to customers
• Work with other teams to resolve complex customer issues
• Maintain accurate records of customer interactions
• Stay up-to-date on Twitter products and service

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Skills:

• Strong analytical skills
• Excellent problem-solving skills
• Ability to communicate effectively (verbal and written)
• Proficiency in Microsoft Excel and other data analysis software
• Experience with sales forecasting software a plus

Qualifications:

• Bachelor's degree in business administration, marketing, or a related field
• 2+ years of experience in sales analysis or a related field
• Strong proficiency in Microsoft Excel and other data analysis software
• Experience with sales forecasting software a plus