Maruti Suzuki Recruitment 2023

The Help Desk Associate is responsible for providing technical support to Maruti Suzuki customers over the phone, email, and chat. This includes troubleshooting software and hardware issues, providing product information, and resolving customer complaints. The ideal candidate will have a strong understanding of computers and mobile devices, as well as excellent communication and customer service skills.

Maruti Suzuki Jobs Near Me

Responsibilities:

• Answer customer inquiries via phone, email, and chat
• Troubleshoot software and hardware issues
• Provide product information and support
• Resolve customer complaints
• Escalate complex issues to the Help Desk Manager
• Keep up-to-date on the latest Maruti Suzuki products and services

Maruti Suzuki Careers

Skills:

• Strong understanding of computers and mobile devices
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Ability to troubleshoot and resolve technical issues
• Ability to work under pressure and meet deadlines
• Proficient in Microsoft Office Suite

Qualifications:

• Bachelor's degree in computer science or a related field
• 1-2 years of experience in a technical support role
• Proficiency in English (written and verbal)