Amazon Recruitment 2023

Amazon is seeking a Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for providing excellent customer service to Amazon customers via phone, email, and chat. You will use your problem-solving skills to resolve customer issues in a timely and efficient manner. You will also be responsible for providing product information and support to customers.

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Responsibilities:

• Provide excellent customer service to Amazon customers via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide product information and support to customers
• Work with other team members to resolve complex customer issues
• Stay up-to-date on Amazon products and policies
• Maintain a positive and professional demeanor at all times

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Skills:

• Excellent written and verbal communication skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Experience with customer service is a plus

Qualifications:

• Bachelor's degree in a related field or equivalent work experience
• Excellent written and verbal communication skills
• Strong customer service skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Proficiency in Microsoft Office Suite
• Bilingual in English and Hindi (preferred)